Rio Grande Valley Area
11896 FM 490 Raymondville TX 78580
                           956-335-5911
                  Corpus Christi Region
  215 S 11th St. Aransas Pass Tx 78336
                           361-360-0031

Customer Service

Shipping & Delivery
Online, All online orders on average will be shipped with in 1 business day after reciept of payment. Local or net terms customer will be shipped or delivered per our agreement
Privacy & Security
All customer information collected is for in house use only and will never be sold or supplied to a third party with out written consent.
Returns & Replacements
IWCS will honor ALL manufacturers warranties. Items deemed faulty through manufacturing practices or services provided By IWCS will be repaired or replaced at IWCS or said manufacturers discretion. Returns, all custom orders sales are final and a return will not be accepted with our written agreement. Items, un used or slightly used may be returned for credit at our discretion, credit will be determined on a case by case basis. Un opened items may be returned for cash value (check, or refund issued to your credit card)  less freight, and a restock fee.
Ordering
Online Customers and Credit card customers will have to place all orders via our website. Net and terms customers can palce orders online or via phone email or in person
Payment, Pricing & Promotions
Online Customers all payment are processed at time of purchase. Net and term customers all payments are due per your invoice. IWCS offers a 15 to 30 day grace period depending on your history and credit worthiness.
Viewing Orders
all orders placed online are available for viewing through your account log in page
Updating Account Information
Account information will only be updated either inperson, writting, or via your online profile

Services/ Sales, Local Service / Work order Disclaimer.

Ownership on any merchandise utilized in the repair or maintenance will be retained by Kyle P Crane DBA Interantional Weighing & Control Systems, untill maerchandise/ parts labor and any other expence billed is paid in full. When any payment becomes delinquent all payments are due, possible late fees may be incurred and seller is entittled to reposes any and all equipment utilized in that work order, along with obtain judgement for for total due plus any collection fees and/or court cost we may have incurred. Kyle P Crane DBA International Weigh & Control Systems (aka IWCS) will accept no responsibilities for loss or damages from the use of this equipment sold, repaired or serviced by IWCS. Kyle P Crane DBA  International Weigh & Control Systems ( aka IWCS) will not be held reponsable or liable for consequential collateral damages , claims or losses resulting from the performance & use of said equipment sold repaired or serviced by IWCS. IWCS However will honor all manufacturers warranties SERVICED AND/ OR SOLD by IWCS. All defective items (determined defective or suspect of being defective from manufacturing practices or Installation services by IWCS)  will be repaired, adjsuted or replaced at ours or the manufacturers expense and you the customer will not be held liable for any expenses incurred from such action. Unless items damaged were deemed faulty from customers miss use or abuse of said equipment. Some limitations may apply Please see your specific Equipment Manufacturers warranty for any limitaions.

License information

Randy TDA

Kyle TDA

Weight Certifications 1 2 3

IWCS Genaral Liability Insurance

IWCS EIN

IWCS Sales Tax